5 monday.com features you probably forgot about (or never knew)
- Elena Korolkova
- 3 days ago
- 4 min read
Most teams only use a fraction of what monday.com can actually do.
In fact, once a workspace grows beyond a handful of boards, it’s common for businesses to rely on just 40% of the platform’s real capability. People forget powerful built-in features, relying instead on duplicate spreadsheets and long email threads.
But the platform has evolved dramatically since its inception, particularly in the last few years, when game-changing monday.com features like AI, permissions and sidekick came into play.
Here are five of the most underrated (and often forgotten) hidden monday.com features that can make your business dramatically more efficient.
Dashboards and My Work: your daily control centre
Is your monday.com dashboard operating as a simple reporting tool? In 2026, dashboards have transformed into decision hubs. They function as live command centres where managers and teams can see what needs attention, who is overloaded or under capacity, and where bottlenecks are forming (before they escalate).
Built and used properly, a monday.com dashboard can combine:
Workload widgets for team capacity planning
Filtered task views by owner, deadline or status
KPI widgets for real-time progress tracking
Battery widgets for project completion and visibility
monday.com My Work is also often underused. It’s not new, but we still have clients admitting they either don’t know about it or never looked into it. But My Work is powerful; instead of bouncing between boards, it pulls every assigned task into one unified view with filters for due date, urgency or board. My Work is an easier way to see your projects and tasks at a glance.
This all becomes even more powerful when paired with monday’s newer AI tools. For example, monday sidekick can now build a full board for you – all you need to do is tell the in-built chatbot what you’d like.
sidekick can also analyse your board-level data and surface delays, suggest follow-ups, and identify workload risks directly from the dashboard. This means leaders get proactive recommendations, based on real-time data, about what to do next. Among the best monday.com features for busy teams, this one is often the fastest productivity win.
Deadline mode: the accountability engine most teams ignore
Ever heard of monday’s Deadline Mode? It’s a feature many teams still overlook, despite it being one of the most practical monday.com workflow features for keeping work on track.
Deadline mode connects three key things:
Date or Timeline column
Status column
Optionally, a People column
Once linked, monday creates a live deadline system by converting your Date or Timeline column into a visual progress indicator, showing exactly how tasks are progressing against time.
Every assigned task with a deadline can also automatically feed into My Work, helping users prioritise what needs attention first and letting managers instantly spot delays from dashboard views.
Add AI into the mix, and it becomes smarter still. monday AI can summarise overdue task threads, flag risks, and generate follow-up prompts when deadlines slip. Using monday’s AI Blocks, teams can automatically:
Summarise overdue task threads or long project histories
Detect sentiment in stalled client updates
Generate follow-up prompts when deadlines are slipping
Assign labels to quickly sort through and prioritise a build-up of tasks
For organisations managing multiple moving parts, this is one of the smartest monday.com tips for business owners to implement immediately.
Connect Boards and Mirror Columns: stop duplicating data
If your team is still copying data between boards manually, this is your fix. The combination of Connect Boards and Mirror Columns is one of the most valuable but overlooked productivity tools on the platform. These features allow you to:
Link related boards together
Mirror live data across teams
Eliminate duplicate entry
Create a single source of truth
For example:
Your sales board closes a deal → that data instantly appears in onboarding → onboarding updates flow into delivery → finance sees invoice triggers automatically.
Hint: To use the Mirror Column, you first need to set up the Connect Boards Column. Together, these features link items across boards and display live data from one board inside another, giving teams greater visibility without duplicating information. Find out how to connect boards in monday.com.
Email-to-board and email-to-updates: bring your inbox into the workflow
Your inbox is still where a huge amount of work begins, and it’s usually the first touch-point between you and your clients or suppliers. We don’t want to change that. But comms don’t have to stay there. Wouldn’t it be great if you knew how to email tasks into monday.com boards?
You see where we’re headed. Each monday board has its own unique email address, allowing emails to be forwarded directly into the platform as new items. That means client requests become trackable tasks and nothing gets buried in someone’s inbox.
But let’s take it a step further. Once an item already exists on your board, emails can also be sent directly into that item’s Updates section.
To email updates into an item, simply open its Updates section and select “Write updates via email.” Each item generates a unique email address, allowing your team to forward relevant correspondence directly into that task. It keeps client updates, progress notes, and key conversations stored exactly where the work happens.
Then, if you’re using monday sidekick, the AI can automatically:
Categorise incoming email requests
Assign labels based on content
Extract key details from messages
Route requests to the correct team member
And once those updates are attached to items, AI-powered summaries can condense long email threads into quick, readable insights and save teams from digging through endless message chains.
For modern monday.com task management, this dramatically reduces inbox dependency while keeping all decisions visible inside your workflow.
Are you using monday.com properly?
If your team is creating workarounds instead of using native features, your system may be costing more time than it saves.
At Kick Consulting, we help businesses unlock the full value of monday.com. We take you from smarter dashboards to advanced automation design, AI setup, sidekick optimisation, and secure permissions frameworks.
Book a consult with Kick Consulting and start leveraging these hidden monday.com features the right way.
